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How do I register for a Swisscom identity?

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MOXIS offers not only the option of obtaining certificates via A-Trust and D-Trust, but also of obtaining a digital identity via Swisscom. This article explains how to register for Swisscom's Signing Service.


1. Registering for the Signing Service via Swisscom

There are several ways to register and obtain a digital identity via Swisscom:

  • online using the Videoident process

  • in person at a Swisscom shop (only possible in Switzerland)

Once issued, the Swisscom Signing Service authorises you to use advanced and qualified electronic signatures.

1.1 Step-by-step instructions for registration using the video identification procedure

Step 1: Please open the link to the video identification procedure and follow the instructions.

Step 2: Please select a signature quality and the valid legal area for the signature as follows (see figure 1).

01a_Select_ID_Method.png

Figure 1: Selecting the identification method and jurisdiction

Step 3: Swisscom offers various online identification and registration methods that are valid under EU and Swiss law. Please select one of them:

  • SRS Auto Ident Switzerland

    • online Monday to Saturday 07:00 to 22:00 possible

    • German, French, Italian or English

    • valid for two years

    • subject to a fee

    • Requirements for registration:

      • Valid passport or ID from the EU/EEA or Switzerland

      • Smartphone

  • Video Ident Switzerland and EU

    • online Monday to Saturday 07:00 to 22:00 possible

    • German, French, Italian or English

    • Valid for five years

    • Fee required

    • Requirements for registration:

      • Valid passport or ID from the EU

      • Smartphone

XiTip

  • Please download the Mobile ID app before registering.

  • Make sure you have a stable internet connection.

  • Have your valid identification documents (see requirements) ready.

  • Make sure that your smartphone and computer have sufficient battery life.

Step 4: Please now go through the entire identification process and follow the steps that are given to you. If you pay by credit card, you will receive a payment receipt by email after the identification process.

XiTip

Please do not close the browser window during the identification process!!!

2. Registration verification and successful identification

Trust is good, control is better. In line with this motto, Swisscom offers you the opportunity to check whether you have been correctly registered and can sign electronically accordingly after identification.

To do this, please open this link and follow the instructions. Figure 2 shows an example of a successful registration.

02a_Result.png

Figure 2: Example of a successful Swisscom registration

3. Set up Swisscom signature type in MOXIS

If the registration check is successful, you can sign in MOXIS. To facilitate internal processes, you can set up the Swisscom signature type in MOXIS. To do this, follow these instructions. This has the advantage that you do not have to enter your signature data each time you sign

Please note: If the Swisscom signature type has not yet been set up, you will be asked to enter the corresponding phone number the first time you sign a document in accordance with the Certification Services Act. If signing with a specific phone number does not work, a warning message will appear during setup (see figure 3). In this case, please contact our support team at servicedesk@xitrust.com

03a_Signature_type.png

Figure 3: Error message in MOXIS during the Swisscom configuration

XiTip
A phone number is only ever assigned to one user. If the same number is stored for several users in MOXIS, you will receive an error message when configuring in MOXIS. In this case, please make sure that only one user exists with this particular phone number.

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