[v4.49] Jobs with locked documents

In case you receive documents that have been signed via another provider's signature solution, it is possible that they have been locked. To ensure that the countersignature of such documents does not invalidate the signatures, MOXIS informs you via a pop-up when a locked document is detected and offers you two options (see figure 1).

• Remove lock: The lock is removed, and you can sign the uploaded document without restriction. The locked original document or a summary can be attached.

• Reject document: This option removes the document. Inform the signatory and request that the signed document without lock is made available again.

Digital signatures (e.g. from DocuSign) that were already attached to the document before it was uploaded to MOXIS are recognised and do not lose their validity

Figure 1: Locked document options