Feedback vs. support request for MOXIS

Content

The MOXIS Knowledge Base is a valuable source of information for your MOXIS instance. We want to make your work easier and provide you with knowledge. As we are constantly striving to improve, your feedback is very important to us.

1. Provide feedback to continuously improve our knowledge base: A win-win situation

To ensure that the information in our knowledge base is useful to you, we need your support. We would appreciate your feedback so that we can provide you with the best possible service at the end of the day with the help of our articles in the knowledge base.

If you come across an article that you find helpful, please let us know. If there is an article that covers the topic but does not answer your question, please send us a short email at serivcedesk@xitrust.com and we will endeavour to incorporate your feedback as quickly as possible. We will be happy to send you the revised version of the material as soon as the article has been rewritten or completed.

2. Our service for your satisfaction: the Service Desk

Our service desk is at your disposal. Here you can leave feedback on our products or submit a service request.

The following options are available to you:

• the service desk or

• our support team by emailing serivcedesk@xitrust.com