[v 4.52] MOXIS Guest: Geolocation Recording new as of version 4.52

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As of version 4.52, there have been changes in the handling of geolocation settings in MOXIS Guest. Please note: This article is only relevant if the geolocation query is activated.

1. What is new regarding geolocation in MOXIS Guest from version 4.52?

If biometric data capture is mandatory, a text is now displayed indicating which data must be captured, including a note (see figure 1 [1]).

The individual biometric data (such as IP address, signature drawing, window size, etc.) can now be accessed, opened and displayed from an accordion, depending on whether they are activated or not.

In addition, the [Next]-button has been extended to [Agree & Next]-to make it clear that consent must be given for the further processing of the data when biometric data is activated.

2. How do I allow the collection of location-based data in MOXIS Guest?

The biometric data collected in MOXIS Guest includes location-based data. If this is blocked, the signature process cannot be completed in some cases. However, it is possible to collect location-based data retrospectively.

XiTip
It may be that the collection of location data for the current session is blocked. In this case, it is sufficient to reload the page. Please note: Should it be the case, you will have to go through all the steps of the signature process again.

2.1. Step-by-step guide: collecting location-dependent data in iOS

Please note: Depending on the operating system, the browser used and the device, the information below may vary. This and the following chapter provide help for the most common mobile operating systems (iOS and Android).

Step 1: Open the system settings.

Step 2: Search for ‘Location Services’.

Step 3: In this selection, you can use a slider to allow the collection of location-dependent data. Please note: Android offers different system settings regardless of the browser. The information listed here also applies to Chrome and Firefox.

2.2. Step-by-step guide: How to collect location-dependent data in Android when using Chrome

Step 1: Open the website settings.

Step 2: You will find the status of the global location permission under the ‘Location’ menu item. Please note: In addition to the general permission to disclose your location-based data, this data can also be overridden for a specific website under the ‘All websites’ menu item. If the location permission does not take effect despite the correct setting in the global location permission, please check the specific settings again.

2.3. Step-by-step guide: How to collect location-dependent data in Android when using Firefox as your browser

Step 1: Open the website permissions and navigate to the ‘Location’ menu item.

Step 2: Make sure that the system allows the collection of location-dependent data. This means that the ‘Blocked’ option must not be activated.